开源自动外呼系统-goautodial越来越厉害了

　　五年前一直配合goautodial这个项目做了一点工作，后期因为其他的原因没有继续配合它们进一步的开发。今天，一个开发人员联系我，我才发现这个开源项目目前发展的越来越强大了，集成了kammailio，集成了CRM，支持了预拨号，ISO安装，命令行配置。基本上就是一个多渠道的完整外呼产品了。goautodial已经发布了4.0版本。用户可以下载，接入SIPtrunk/网关/E1语音板卡，完全可以实现自动外呼的系统。

　　使用的技术包括：

Bootstrap 3
WebRTC
JSSIP
HTML5
JQuery
Asterisk
Vicidial
Kamailio
CreamyCRM
OSticket
Live Helper Chat

　　支持的功能：

　　Call Management

Dedicated Direct Calling User Extensions
Personal Voicemail & Team VoiceMail
Outbound Calls - Manual, Preview, Auto and Predictive
Inbound calls - Automated Call Distribution (ACD)
Blended calls (Inbound, Outbound)
Scheduled callbacks (Manual & Auto)
3-way Conference and Call Transfers
Interactive voice response (IVR) with Campaign/Queue
Broadcast and Survey Dialing

　　Campaign Management

Multi-Lead List per Campaign
Agents Allocated Simultaneously Multiple Campaigns
Campaign Defined Scripts
Custom Caller ID - Campaign Specific
Custom Call Statuses and Call Dispositions
Dynamic Area Code Caller ID
Hotkeys for quick hangup and call dispositions
Filter Leads (Dynamically Exclude Numbers from Lists)

　　Compliance

US, UK and Australia telemarketing compliance
Drop timer with safe-harbor message for FTC compliance

　　Call Recording & Voice Log Storage

Full Call Recordings or on-demand
Option to Store Call Recordings on your own FTP server

　　Lead Management

Upload and download of customer lists
Leads Filtering
Leads Recycle
Internal DNC and Blacklist
Leads Timezone Restrictions

　　Supervisor Management

Real-time Dashboard
Listen-in, Barge-in & Whisper
Force Log-out
Reports and Analytics

　　Team Management

Multi-Group, Multi-Campaign Assignments
Skill-Rating based Agent priority routing
Support Remote and Mobile Workers

　　安装截图：

开源自动外呼系统-goautodial越来越厉害了936